Lawmakers approve $2 million upgrade to CT DMV phone system

New plans are in place to modernize the DMV customer contact center. Yesterday, state lawmakers approved about $2 million to upgrade the DMV phone system.

(Credit: News 12)

NORWALK - New plans are in place to modernize the DMV customer contact center.

Yesterday, state lawmakers approved about $2 million to upgrade the DMV phone system.

The improvements will allow customers to perform registration renewals over the phone and schedule a time to speak with a DMV representative.

Last year, more than two million state residents called the DMV customer center.

The upgrade is expected to be completed this time next year.

advertisement | advertise on News 12

Trending Video

1 Healthy Heart: Importance of learning CPR
2 Scholar Athlete: Ben Kraninger
3 Healthy Heart: Heart attack symptoms in women
4 VIDEO: Former KY governor gives Democratic response to President Trump's address
President Donald Trump gave his first address to 5 VIDEO: President Trump addresses joint session of Congress, Part 1

advertisement | advertise on News 12

Features

Focus on Connecticut Focus on Connecticut

Features local, state and federal officials discussing the issues around southwestern Connecticut.

Celebrates African-American culture in southwestern Connecticut. Our Lives

Celebrates African-American culture in southwestern Connecticut.

Each week News 12 Connecticut introduces you to Hometown Hero

News 12 highlights people who give to the community.

We spotlight a local team each week. Connecticut Team of the Week

Each week News 12 Connecticut highlights a team from a local school.

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE