Metro-North conductor Michael Shaw apologizes to commuters after giving wrong scheduling information
A Metro-North conductor apologized to commuters Monday after he unknowingly gave out wrong information about scheduling.
Michael Shaw told passengers on Friday at the New Haven, West Haven, Milford and Stratford stations to wait for an express train to New York that later was canceled.
Shaw put 500 copies of his written apology on rail car seats Monday morning. He says he felt awful...