STAMFORD - Members of the Commuter Rail Council questioned Metro-North executives on where they stand with their 100-day improvement plan Wednesday evening.
Metro-North executives addressed the public at the Stamford Government Center Wednesday night regarding their progress toward a 100-day improvement plan.
Senior Vice President of Operations John Kesich highlighted several improvements that have already been implemented. He says the railroad has split its safety and security departments and started hosting quarterly meetings with employees called “safety stand downs.”
“[Employees] talk about how they can actually improve the work environment by minimizing risks,” said Kesich.
Metro-North executives also introduced a safety system monitored by NASA called the “close call reporting system.” It allows employees to anonymously alert Metro-North of safety concerns. The concerns are relayed to the space agency, which ensures the complaints remain anonymous.
Commuters will have their chance to get an update directly from the new Metro-North president next Thursday at Westport Station's Steam Café at 7 p.m.