HARTFORD - After a second hearing in Hartford, officials from Connecticut Light and Power say the company is making improvements in the wake of Tropical Storm Irene.

Many people affected by the storm came out yesterday to tell officials they were left in the dark in more ways than one.

Their thoughts were summarized by State Representative Gail Lavielle of Wilton who stated: "Residents were not able to reach live representatives on CL&P customer service lines and when they did, they found it very difficult to get any concrete information."

CL&P says it will hold 15 community forums across the state to discuss concerns, but dates have not been set yet.