What's Ailing You: Pill count errors

A Milford woman says she doesn't understand why her mother keeps receiving the wrong number of pills from a mail-order pharmacy.

A Milford woman says her mother keeps receiving the wrong number of pills from a mail-order pharmacy.

A Milford woman says her mother keeps receiving the wrong number of pills from a mail-order pharmacy. (1/16/14)

MILFORD - A Milford woman says she doesn't understand why her mother keeps receiving the wrong number of pills from a mail-order pharmacy.

The woman says the pills are generic and paid for through insurance. In one order that was supposed to have 90, she received 81. In another that was supposed to have 180, she received 162. She says she went on Facebook to ask about it and others say the same thing has happened to them.

Pharmacist Domenic Samarco, of Professional Pharmacy in Stamford, says some pharmacies use automated counting machines that may be counting incorrectly, or it could also be human error. He advises patients to count the pills the moment they arrive to make sure they're accurate, as coming up short could be dangerous with certain medications.

News 12 Connecticut wants to know, "What's Ailing You." You ask the medical question and we'll work to find you an expert's answer. Send your questions by way of Facebook or Twitter using the hashtag #WhatsAilingYou.

advertisement | advertise on News 12

Trending Video

The two women hurt in the crash were 1 Fundraiser started for women hurt in tractor-trailer crash
Authorities say it happened in the Springdale section 2 Stamford PD: Teens rob unlocked car in Springdale section
Aquarion Water Company says the 12-inch main on 3 Crews working to fix water main break in Greenwich
Police say the robbery was at First County 4 Man wearing ghost mask robs Norwalk bank
Police say two women from Stamford were badly 5 Police: 2 women injured after tractor-trailer hits car

advertisement | advertise on News 12

More News

What's Ailing You? What's Ailing You?

Send questions on Facebook or Twitter using the hashtag #WhatsAilingYou.

Sorry to interrupt...

Your first 5 are free

Access to News12 is free for Optimum, Comcast®, Time Warner® and Service Electric℠ video customers.

Please enjoy 5 complimentary views to articles, photos, and videos during the next 30 days.

LOGIN SUBSCRIBE