CT DMV wait times have decreased
Gov. Malloy says Connecticut drivers are not waiting as long at some Department of Motor Vehicles offices.
Malloy says a pilot program launched in the fall has led to a 55% reduction in wait times at two DMV test sites.
The governor says the programs have also helped loosen certain requirements and eliminate red tape.
He says as a result, the program's measures will be extended to other offices around the state.
State officials also say the DMV is now also working to improve its telephone customer service.