Return, exchange frenzy begins at stores across southwestern CT

It's another busy day for retail stores Tuesday as unwanted holiday gifts are being returned or exchanged. Store managers urge customers planning to return gifts to have a store receipt or a gift receipt. As far as returning open gifts, many stores, including Best Buy on Connecticut Avenue in Norwalk, will charge a restocking fee.

Most retail stores have also extended their return policies to include gifts bought in November.

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