Doctor's phone causes big headaches

(08/08/03) STAMFORD - A phone is undoubtedly an integral part of any business, and recently, one Stamford doctor's office has been plagued with phone problems that have caused some serious headaches.

For the past week, Doctor Corinne de Cholnoky's office has been trying to sort out a problem with their phones with the help of SNET, the Department of Public Utility Control, and even Senator Joe Lieberman's (D) office. The problem is that each day, the phone will start ringing, but due to a technology glitch, it never stops. Every 65 to 75 seconds the phone will ring, but when the line is picked up, there's nobody on the other end. The calls last about six to eight hours, and start again at about 10:20 p.m. Every call must be answered, since there's no way of telling which calls are legitimate.

Apparently, SNET has traced the calls back to a phone company called Global Crossings. Since the calls are coming from outside Connecticut, SNET says there's not much it can do to fix the situation.

The Global Crossing's public relations department spoke with News 12 Connecticut on Friday evening, and they say the problem was fixed as of 4:10 p.m.

 

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