Shoppers in Norwalk head to stores for returns, exchanges

The day after Christmas marks one of the busiest days for returns or exchanges, and it showed at Norwalk's shops throughout the afternoon.
A National Retail Federation study shows that nearly 70% of consumers will shop the week after Christmas.
Nearly half of those people plan to take advantage of post-holiday sales, and around 30% plan to use gift cards.
News 12 is told half of shoppers plan to do their returns within the first month after the holiday.
Experts say almost 2 million returns are expected by Jan. 2, which is a 26% increase from last year.
Experts remind shoppers to check stores' return policies.