$3.7M project combines Fairfield, Westport 911 dispatch centers to improve response times
The towns of Fairfield and Westport announced they are combining their 911 dispatch centers to streamline services and improve response times.
The Fairfield County Regional Dispatch Center is officially online after being launched on the grounds of Sacred Heart University.
The project to combine the two 911 dispatch centers has been in the works for around six years.
Three dispatch centers between the two towns now make up the Fairfield County Regional Dispatch Center.
The new center features upgraded software and hardware, as well as an automated dispatch system.
Officials say this is the first regional dispatch center in the state operated by municipalities.
Officials say the new center is at 60% capacity and there's room for other towns to join in the future.
The project totals $3.7 million and was partly funded through a state grant.
The towns' police chiefs say merging dispatch centers should help improve public safety, while being cost effective.