Connecticut auto body shops struggle as car part shortages, inflated prices impact business
Auto body repair shops across Connecticut are still feeling the impacts on their businesses due to car part shortages and inflated prices.
Roger Lusardo, the owner of Marty's Auto Body, says the problem has worsened with cars sitting at his shop for weeks because certain parts aren't coming in on time.
Lusardo says the issue first started when COVID began, but now it has gotten progressively worse. He says not only are car parts hard to find, but customers who get into accidents are likely to have to wait weeks for their vehicle.
In addition, Lusardo says he's dealing with an employee shortage.
"This is the worst it's been in 21 years. We're still busy but dealing with the insurance companies, dealing with the customers, and dealing with the parts department is very hard now," says Lusardo. "Especially when they come in and they want their car fixed right away, and I tell them we're a little booked out and we're a month out."
Lusardo says customers are dealing with increased prices in small increments.