DMV reopens to long lines after computer upgrade

Department of Motor Vehicles offices across the state reopened Tuesday after partially closing last week. The DMV closed down most services in order to perform a major computer upgrade, officials say.

News 12 Staff

Aug 19, 2015, 1:47 AM

Updated 3,180 days ago

Share:

DMV reopens to long lines after computer upgrade
Department of Motor Vehicles offices across the state reopened Tuesday after partially closing last week.
The DMV closed down most services in order to perform a major computer upgrade, officials say.
In Norwalk, a long line of customers awaited the reopening.
In Bridgeport, officials had warned residents that wait times would be extra-long for the day. Hundreds showed up anyway, and at one point, customers say the line stretched around the corner.
Tuesday afternoon, the DMV website showed that the average wait time to register a car was five hours, and people who did reach the counter say it seemed as though DMV employees were still working out kinks with the new system.
One woman complained that the computer had lost all traces of her vehicle, and it took four hours to sort out the problem.
But DMV officials say the new system will allow drivers to do more over the Internet, avoiding more lengthy visits to the office in the long term. Officials say drivers can now renew their registration on the Web and order replacements for damaged license plates.
The DMV says it will need some time to catch up after being closed for a week. The department is granting extensions until Oct. 10 to take care of licenses and registrations that have recently expired.


More from News 12
3:36
Traffic Alert: I-95 closed until at least Monday in Norwalk. Here's how the tanker fire is affecting the area.

Traffic Alert: I-95 closed until at least Monday in Norwalk. Here's how the tanker fire is affecting the area.

1:35
Dry with temperatures back in the 60s; rain is on the way for Connecticut

Dry with temperatures back in the 60s; rain is on the way for Connecticut

1:19
Man who oversaw cleanup of I-95 Bridgeport crash in 2004 reflects on Norwalk fire

Man who oversaw cleanup of I-95 Bridgeport crash in 2004 reflects on Norwalk fire

2:26
Gov. Lamont declares state of emergency in response to the I-95 tractor-trailer fire

Gov. Lamont declares state of emergency in response to the I-95 tractor-trailer fire

10 organizations to donate to in support of the Asian American and Pacific Islander communities

10 organizations to donate to in support of the Asian American and Pacific Islander communities

3:14
Visit Ridgefield, Connecticut's first 'cultural district' in the state

Visit Ridgefield, Connecticut's first 'cultural district' in the state

2:39
Racist social media posts ignite outrage in Wilton community

Racist social media posts ignite outrage in Wilton community

  Police: Apparent grenade found in Bridgeport

Police: Apparent grenade found in Bridgeport

0:36
Live Nation Concert Week offers $25 tickets to over 5,000 shows

Live Nation Concert Week offers $25 tickets to over 5,000 shows

2:22
Do you constantly reuse the same username and password? 6 steps to help safeguard your online accounts

Do you constantly reuse the same username and password? 6 steps to help safeguard your online accounts

0:35
Mets foundation partners with America's Vet Dogs to raise future service dog

Mets foundation partners with America's Vet Dogs to raise future service dog

1:53
Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

Shop Mother’s Day Gifts – Exclusive Offers Up to 75% OFF!

2:14
Investigation underway after 4 dogs die in Milford car fire

Investigation underway after 4 dogs die in Milford car fire

0:32
 Police: Meriden man accused of suffocating victim in front of her child

Police: Meriden man accused of suffocating victim in front of her child

0:36
'Difficult decision.' UConn president addresses arrests of students and encampment teardown

'Difficult decision.' UConn president addresses arrests of students and encampment teardown

0:24
Charges upgraded to father of 2-year-old found buried in a shallow grave in 2023

Charges upgraded to father of 2-year-old found buried in a shallow grave in 2023

0:36
'Difficult decision.' UConn president addresses arrests of students and encampment teardown

'Difficult decision.' UConn president addresses arrests of students and encampment teardown

0:39
Jonathan Cubit visits students at Franklin Elementary School in Stratford

Jonathan Cubit visits students at Franklin Elementary School in Stratford

1:38
Scholar Athlete: Keira Cunniffe

Scholar Athlete: Keira Cunniffe

1:48
Volunteers prep for Minks to Sinks sale to benefit Family and Children's Agency

Volunteers prep for Minks to Sinks sale to benefit Family and Children's Agency