Resident afraid ceiling may collapse due to leak

One resident who lives in a Creston Avenue building says his calls about a severe leak in his apartment are being ignored.
Resident Ble Yohou said he initially called the leasing office in December after the walls in his kitchen started to tear apart and he saw water. The problem then spread to his bathroom.
He says his apartment's leasing office told him several times that the leaks will be fixed.
Yohou also called 311, and responders came to his home three times to take a look and write up reports, but nothing was fixed.
He says he is afraid that his ceiling is going to collapse because of the leak.