Complaints fuel backlash against locked-in prices

Some oil companies that previously offered fixed pricing have taken that option off the table.

Rozoil, based in New Haven, is an example of one company that will no longer offer the pricing. They say customers locked in prices last year and were stuck paying more when oil prices dropped.

?We?re listening to the consumer,? Evan Schmidt, from Rozoil, said. ?The consumers are saying they were not happy with the lock-in last year. This year they think it?s going to be the same thing.?

Not all companies are willing to make the change. Bridgeport-based Santa Energy says it has been offering locked-in pricing for 20 years, and it is not changing now.

Energy consultant Peter Beutel says he predicts a drop in oil prices. However, if hurricanes hit production lines or a situation of international unrest develops, that could change.

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