Recovery frustrations grow as outages linger after nor’easter

Almost 50,000 people statewide were still without power Friday following the nor'easter, and some communities are recovering at a slower pace than others.
Weston remains under a state of emergency. Officials are scrambling to get more than 250 locations cleared of trees and downed power lines. But in many cases, road crews can't do anything yet because they're waiting for Eversource to send crews to remove downed power lines.
Weston emergency managers said the utility needs to increase manpower there. They also said communication was a big problem – even though Eversource sent a liaison to coordinate repair work, Weston First Selectman Chris Spaulding said he's running into too much bureaucracy.
"Everybody I talk to on any individual level is very helpful and great, but the information isn't flowing back and forth in a way that you would kind of expect in a situation like this," said Spaulding.
A third of Weston remained without power as of Friday evening. Spaulding said he's frustrated power crews sometimes fix roads that aren't a major priority while busier parts of town remain in the dark.
An Eversource spokesperson said Friday, "We work closely with leaders in all of the communities we serve. We value those relationships and are always examining and fine tuning our processes for future storm response."