3 ways to avoid legal problems while buying a car
Car dealers and other automotive businesses get more complaints than any other industry - some serious enough to become legal matters. News 12’s Walt Kane has three things you can do while buying a car to avoid needing an attorney later.
The National Association of Consumer Advocates surveyed consumer attorneys on the issues that led car buyers to seek their help.
DO YOUR HOMEWORK:
Undisclosed defects was the issue at the top of the list. A whopping 84% of consumer attorneys handled at least one case in the past four years. Christine Hines, from the National Association of Consumer Advocates, says to use services such as Carfax and AutoCheck to know a car’s background.
“Do some research on the car and the dealers,” says Hines. "I think arming themselves with information is probably the best, best thing to do.”
GET IT IN WRITING:
When it comes to advertising and warranty issues, car buyers should remember that verbal promises don’t count and to get everything in writing.
MAKE SURE FINANCING IS SOLID BEFORE TAKING IT HOME:
Not far behind undisclosed defects, 76% of consumer attorneys had at least one financing case - while 63% had one or more case of spot delivery, also known as yo-yo financing.
“People thought that they had finished their transaction, they'd taken their car home, and then the dealer calls them back and tells them that it's not complete, and it turns out that they have added costs as a result,” says Hines.
Spot delivery is generally allowed if it’s clearly disclosed, but many consumer advocates advise not to take a car home until the financing is solid.
for the full report.