A Bridgeport family says their home suffered $7,000 in water damage due to a flash flood that hit their neighborhood from recent downpours.

The flash flooding hit the home on Pennsylvania Avenue on the Upper East Side of Bridgeport Tuesday, according to the homeowners.

Adriana Aristy, who cares for an adult son with special needs, says she lost her job due to the pandemic and has not yet received a single unemployment check so the timing of this damage couldn't have been worse.

She says the basement of her home is completely destroyed after her family had invested thousands of dollars into renovating due to a similar case of flooding two years ago.

The downpour turned roads into rivers on the Upper East Side, and left Aristy wondering how she'll deal with the damage.

She says she does not own a flood insurance policy since the neighborhood is not a designated flood zone.

Aristy and neighbor Tony Barr say it took more than an hour for crews from the local Water Pollution Control Authority to arrive on scene and to get the flood water flowing back through the drains.

"The Water Pollution Company comes out, unclogs the drains, in less than 15 minutes all the waters gone. So I think that in some capacity, they should be held accountable," says Barr.

In a statement, the WPCA says its response time was actually well under an hour. It says what caused the flooding was catch basins clogged by illegally disposed-of protective gear - things like gloves and face masks thrown in the street.

This flooding is actually a good example, WPCA says, of what can happen when people fail to properly dispose of PPE.

It also says a city ordinance requires homeowners to keep the tops of catch basins near their properties clean.