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Lawmakers approve $2 million upgrade to CT DMV phone system

New plans are in place to modernize the DMV customer contact center. Yesterday, state lawmakers approved about $2 million to upgrade the DMV phone system. The improvements will allow customers to

News 12 Staff

Oct 6, 2016, 4:12 PM

Updated 2,839 days ago

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New plans are in place to modernize the DMV customer contact center.
Yesterday, state lawmakers approved about $2 million to upgrade the DMV phone system.
The improvements will allow customers to perform registration renewals over the phone and schedule a time to speak with a DMV representative.
Last year, more than two million state residents called the DMV customer center.
The upgrade is expected to be completed this time next year.


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