Monroe First Selectman Ken Kellogg told residents Wednesday to call Eversource to file a complaint if they believe a failing component in a substation caused electrical damage inside their homes.

Kellogg says several reports of sporadic power outages at residents' homes came in Tuesday.  

Kellogg says his office is continuing to request further clarification from Eversource regarding the recent power issue.

He says that a liaison for the company told Monroe officials that a component in the substation was not properly operating an automatic switch that is designed to automatically switch power from one circuit to another as needed. There are multiple switches in a substation.

Some Monroe residents experienced the on-off power issue when one automatic switch did not operate properly.

Eversource says it is investigating the issue and has taken the problem switch offline in the meantime.

"As I shared yesterday, if you have damage to electrical equipment that you believe was due to this issue, please call Eversource directly to file a claim, as Eversource must receive the claim directly from their customer," Kellogg says.