News12 New York
Where to Watch
Download the App
Local
Crime
Weather
beWell
The East End
Crime Files

UPS employees are busy with holiday returns

The National Retail Federation says each year about one in five holiday gifts are brought back to the store.

News 12 Staff

Dec 27, 2023, 8:06 AM

Updated

Share:

More Stories

‘Tis the season of giving and receiving — and then returning.

UPS employees say Christmas may be over, but they are just as busy. The National Retail Federation says about one in five holiday gifts are brought back to the store each year.

One UPS store owner says his store does approximately 2,500 to 3,000 returns a week.

KANE IN YOUR CORNER: A look at holiday return policies for Amazon, Target, Best Buy and Walmart

"The products don't get wasted. They go back for return, go back to the vendor who can resell them, put them on an auction house. It’s good for them, good for the UPS stores, and we keep the economy rolling,” said Marinus Wolvers.

Consumer experts say to keep your gift receipt and save the original packaging, at least until the refund period expires.

RELATED: The secret life of gift cards: Here's what happens to the billions that go unspent each year

More Stories

More From News12

App StoreGoogle Play Store

info

Newsletter

Send Photos/Videos

Contact

About Us

News Team

News 12 New York

follow us

Twitter

Facebook

Instagram

more resources

Optimum Corporate

Optimum Service

Advertise on News 12

Careers

Content Removal Policy

© 2026 N12N, LLC

Privacy Policy

Terms of Service

Ad Choices