Consumer Alert: Experts urge gift getters to familiarize themselves with return policies

Everybody hopes they will get what they wished for during the holidays, but experts say it's important to know what to do if you don't.

News 12 Staff

Dec 14, 2019, 12:48 AM

Updated 1,606 days ago

Share:

Everybody hopes they will get what they wished for during the holidays, but experts say it's important to know what to do if you don't.
Return policies vary from store to store. Stores like L.L. Bean and Bloomingdales offer a full refund for up to a year, according to a survey done this year. Nordstrom and JC Penney have no time limits on returns.
Electronics have much stricter return policies. Best Buy gives customers 15 days to return items and Apple allows 14 days.
Luana Lewis, of the Better Business Bureau, says there are also many things to consider while shopping online.
"If you're shopping online and the item has to be shipped back to a foreign country in order to return it--it's going to cost you so much more than the actual item in many cases," Lewis says.
Other things to keep in mind are the need for receipts, whether you can get cash back or only store credit and if stores pay for shipping when returning online purchases.
 
 
 
 
 
 


More from News 12
2:43
EXCLUSIVE: Bridgeport truck driver whose flatbed was struck in fiery I-95 crash says he’s grateful to be alive

EXCLUSIVE: Bridgeport truck driver whose flatbed was struck in fiery I-95 crash says he’s grateful to be alive

2:22
Mild and muggy in Connecticut; rain returns by midweek

Mild and muggy in Connecticut; rain returns by midweek

1:43
Saravanaa Bhavan a restaurant serving Indian vegetarian cuisine opens in Stamford

Saravanaa Bhavan a restaurant serving Indian vegetarian cuisine opens in Stamford

Former Bridgeport official pleads guilty to charges related to primaries and election in 2017, 2018

Former Bridgeport official pleads guilty to charges related to primaries and election in 2017, 2018

2:11
Security camera footage shows onset of deadly Stamford house fire

Security camera footage shows onset of deadly Stamford house fire

1:48
'This was a remarkable recovery': I-95 officially operating at full capacity

'This was a remarkable recovery': I-95 officially operating at full capacity

0:36
Sen. Bob Duff recognizes employees who worked on reopening I-95 in Norwalk

Sen. Bob Duff recognizes employees who worked on reopening I-95 in Norwalk

0:20
Bridgeport PD: Pedestrian struck by car on Seaview Avenue

Bridgeport PD: Pedestrian struck by car on Seaview Avenue

1:05
National Water Safety Month: 40,000 free swim lessons offered across tri-state area offered across tri-state area

National Water Safety Month: 40,000 free swim lessons offered across tri-state area offered across tri-state area

0:36
Sen. Blumenthal to seek emergency help for Norwalk businesses impacted by I-95 shutdown

Sen. Blumenthal to seek emergency help for Norwalk businesses impacted by I-95 shutdown

0:56
Nonprofit builders group celebrates 20th anniversary with annual fundraiser in Darien

Nonprofit builders group celebrates 20th anniversary with annual fundraiser in Darien

0:49
Mother’s Day event in Greenwich looks to empower women

Mother’s Day event in Greenwich looks to empower women

0:59
Pickleball America hosts first Dinko de Mayo Tournament

Pickleball America hosts first Dinko de Mayo Tournament

2:15
Turn To Tara explores how to stay safe from ‘cyber kidnapping’ scams

Turn To Tara explores how to stay safe from ‘cyber kidnapping’ scams

Connecticut National Teacher Appreciation Week Photos

Connecticut National Teacher Appreciation Week Photos

0:42
Texas, prolific retired Connecticut State Police K-9, dies from illness

Texas, prolific retired Connecticut State Police K-9, dies from illness

0:44
Handball tournament honors former Bridgeport state representative

Handball tournament honors former Bridgeport state representative

0:30
Zibanejad has 2 goals and 1 assist, Panarin scores as Rangers beat Hurricanes 4-3 in Game 1

Zibanejad has 2 goals and 1 assist, Panarin scores as Rangers beat Hurricanes 4-3 in Game 1

2:06
New guidance says women need to be screened for breast cancer at 40 or younger

New guidance says women need to be screened for breast cancer at 40 or younger

0:34
State police: Merging car collided with tanker to cause I-95 overpass fire

State police: Merging car collided with tanker to cause I-95 overpass fire