911 service issues reported across Connecticut. Click here to see alternative phone numbers.

Multiple police departments across Connecticut are reporting issues with 911 services.

News 12 Staff

Oct 22, 2024, 5:34 PM

Updated 3 hr ago

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Multiple police departments across Connecticut are reporting issues with 911 services.
Many of our local police departments are posting alternative phone lines to call in case of an emergency:
DARIEN:
Darien CT Police Department - IMPORTANT MESSAGE: Darien Police phone lines ( including 911) are not operational. Please call this number 203-858-6005 to contact our dispatch center.
FAIRFIELD:
911 services across CT are experiencing issues, mainly affecting landline calls. If you need emergency help, try calling 911 from a cell. If you can’t reach 911, try texting 911. Officials are working to resolve the issue. Thanks for your patience. Stay safe!
GREENWICH:
As you may be aware from your cell phone alerts that there is a 911 System Communications Outage in parts of Connecticut and New York. This outage seems to be primarily affecting the landline voice system for calls. If you need emergency assistance, please try calling 911 from a cell phone. If you are unable to reach 911 via the call, you can try texting 911 within the State of CT. State officials and vendors are working to resolve the issue. If people are not able to text, they can call the Greenwich Police Non-Emergency number (203) 622-8004 for assistance.
MONROE:
Monroe CT Police Department - Service interruption. The phone lines for the Monroe Police Department and the offices for the Town of Monroe are currently down. If there is an emergency PLEASE CALL 911. The 911 services are still working.
NEW MILFORD: Please be advised that the state 911 system is currently experiencing an outage within the State CT. If in need please call the NMPD at 860-355-3133. Only call if you have an emergency. The restoration time for 911 is currently TBD.
NORWALK:
Good afternoon, please be aware there is a phone outage in this area that reaches beyond Norwalk. All emergency calls can still be made by dialing 911 as that number is still in service. If you can’t reach 911, try texting 911. All non-emergency calls can be made while dialing 475-266-7600. Utility companies are working on the issue.
STATE CAPITOL POLICE DEPARTMENT:
The SCPD dispatch center phone lines are temporarily unable to receive calls from outside lines. We are still able to receive calls from within the CGA phone network (extension 0240). We will update when the phone system is back online.
STRATFORD:
Mayor Laura Hoydick - The State of Connecticut is currently experiencing issues with DIALING 911. In the event of an EMERGENCY ONLY, you may TEXT 911 OR CALL 203-375-1213 (IF THE EMERGENCY IS IN STRATFORD). Thank you for your cooperation. As always, self-report forms may be found HERE.
TORRINGTON:
City of Torrington, Police Department - As many of you know the 911 system is currently experiencing an outage within Litchfield County CT. LCD have established a temporary 10-digit emergency number: 860-782-0523, which will ring into the 911 center. Only call if you have an emergency. The restoration time for 911 is currently TBD.
WILTON:
Wilton, CT Police Department - Due to a phone outage our non-emergency line is currently not working. All emergency calls can still be made by dialing 911 as that number is still in service.
WOODBURY:
Woodbury Volunteer Fire Department - Please be advised that the state 911 system is currently experiencing an outage within Litchfield County CT. We have established a temporary 10-digit emergency number: 860-782-0523, which will ring into the 911 center. Only call if you have an emergency. The restoration time for 911 is currently TBD.
THOMASTON:
Thomaston Police Department - There is a statewide 911 outage. Please use our routine line, 860-283-4343, for any police, fire, or EMS needs within the Town of Thomaston.