Customers experience sticker shock at hotels following power outages from Isaias

Some people without power are looking at staying in hotels to beat the heat, but prices are skyrocketing at some properties.

News 12 Staff

Aug 6, 2020, 9:08 PM

Updated 1,450 days ago

Share:

Some people without power are looking at staying in hotels to beat the heat, but prices are skyrocketing at some properties.
Some hotels are charging up to $60 more than usual following Tropical Storm Isaias.
The Norwalk Inn is offering what it calls a "day rate." You get a "premium room" from 5 a.m. until 8 p.m. for $210. The hotel says "day rate" rooms go to utility workers overnight.
According to the hotel's website, those rooms normally start at $229, although the owner says they can go for more than $500.
Norwalk Inn co-owner Maria DeVito told News 12, "Unfortunately, we were unable to fulfill all personal requests for standard discounted rooms. Although our premium, luxury rooms are offered at higher rates, those rooms accommodate more guests and are enhanced with larger areas, designer furnishings, and dining efficiencies."
Hotels can -- and do -- change their rates based on availability. But when does that become price gouging?
After Tuesday's storm, Gov. Ned Lamont declared an emergency and in an emergency, state law limits price hikes. But the law also allows for normal market fluctuations.
Consumer authorities say they look at what a hotel was charging before the storm and what costs they've incurred since.
"Businesses should not see this as an opportunity to profiteer off this crisis," said Elizabeth Benton, a spokesperson for the Connecticut attorney general's office. "We cannot make a determination on any one particular case without asking some basic questions of the business, including previous prices and any justifications they may provide for increased costs."
If you feel you're the victim of price gouging, you can report it to the AG's office. So far, the office has not received any complaints about hotel prices.

CT Price Gouging Guide: More Information
File a complaint: More Information
Call: 860-808-5318


More from News 12
1:49
Bridgeport church reported finding hundreds of hypodermic needles on parish property this week

Bridgeport church reported finding hundreds of hypodermic needles on parish property this week

1:34
Sunny this weekend, chance of storms next week

Sunny this weekend, chance of storms next week

2:13
‘You know who I am?’ Police video shows Bridgeport councilman’s ‘combative’ traffic stop

‘You know who I am?’ Police video shows Bridgeport councilman’s ‘combative’ traffic stop

0:26
Boat Camp introduces kids to the beauty of Long Island Sound

Boat Camp introduces kids to the beauty of Long Island Sound

0:16
Police: Norwalk man arrested for committing lewd acts against a family member in San Diego

Police: Norwalk man arrested for committing lewd acts against a family member in San Diego

2:33
Can swimming become dangerous due to extremely high water surface temperatures?

Can swimming become dangerous due to extremely high water surface temperatures?

0:42
 Real Deal: Natural gas, rent and medical care continue to increase in Connecticut

Real Deal: Natural gas, rent and medical care continue to increase in Connecticut

0:20
Little boy helps rescue dog in Stratford

Little boy helps rescue dog in Stratford

0:51
Norwalk celebrates 34th anniversary of the Americans with Disabilities Act

Norwalk celebrates 34th anniversary of the Americans with Disabilities Act

1:57
'It's powerful.' NHL stars participate in Stamford fundraiser to raise awareness of suicide prevention

'It's powerful.' NHL stars participate in Stamford fundraiser to raise awareness of suicide prevention

2:08
63rd annual summer book sale begins at Pequot Library in Southport

63rd annual summer book sale begins at Pequot Library in Southport

0:31
Shelton homeowner faces charges after illegal fireworks cause fire to escalate

Shelton homeowner faces charges after illegal fireworks cause fire to escalate

1:57
Bridgeport Police Department swears in dozens of new recruits

Bridgeport Police Department swears in dozens of new recruits

2:00
Harris campaign highlights challenges female candidates face in CT

Harris campaign highlights challenges female candidates face in CT

0:14
Officials: West Nile virus confirmed in mosquitoes collected from Danbury testing site

Officials: West Nile virus confirmed in mosquitoes collected from Danbury testing site

0:56
Free life jacket station unveiled at Lake Simmons in Greenwich

Free life jacket station unveiled at Lake Simmons in Greenwich

0:43
Connecticut resident awarded Caregiver of the Year award at BrightStar Care in Norwalk

Connecticut resident awarded Caregiver of the Year award at BrightStar Care in Norwalk

0:32
Connecticut State Police rescue ducks from Interstate-91 in Hartford

Connecticut State Police rescue ducks from Interstate-91 in Hartford

2:46
Main Street Connecticut: Showcasing the best of Weston

Main Street Connecticut: Showcasing the best of Weston

0:56
Norwalk unveils new playground at Flax Hill Park

Norwalk unveils new playground at Flax Hill Park