Tenant: Gas gone for 3 weeks without explanation

A Bronx woman complains her landlord has left her in a lurch without gas for three weeks.
Mary Praylow, who lives in a Cyrus Place building, says the superintendent said the gas would be off for three days, but it soon grew into almost a month. Praylow says she called Con Edison only to find out that the problem wasn't with the utility company.
Praylow says the management gave out griddles so tenants can cook, but she says it's hard to make a meal for her children. Instead, she's eating out a lot more.
Praylow recently moved into the apartment from a shelter. She says she's tried to contact the management company, but it's been unresponsive.