Underground issue kept power from flowing in Monroe neighborhood

Hundreds of Eversource customers are expected to have their power restored by tonight, the company says.

News 12 Staff

Aug 13, 2020, 11:22 AM

Updated 1,591 days ago

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Eversource was in Monroe Thursday where some residents were still without power more than a week after Isaias swept through the region. 
“Many people were irate,” said First Selectman Ken Kellogg. “A very frustrating experience.”
He says power should have been restored to the entire town on Wednesday or earlier, but a neighborhood on Kimberly Drive was still out due to a problem that involved underground utilities.
Neighbors say their power lines are underground, and apparently crews from out of state didn't have a map for them. They say line crews rolled up generators Wednesday night to power the street while they continued to work on the lines.
According to Eversource, all power has been restored statewide to anyone who lost it during Isaias.
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