MTA to deploy service ambassadors to NYC subway stations

<p>The MTA announced that it will begin deploying customer service ambassador's to subway stations across New York City.</p>

News 12 Staff

Nov 15, 2017, 5:26 PM

Updated 2,365 days ago

Share:

The MTA announced that it will begin deploying customer service ambassadors to subway stations across New York City.
The ambassadors will be similar to station agents behind the window, but will instead roam stations from tracks to mezzanines to turnstiles.
They will walk around with mobile devices, providing riders with real-time information on disruptions and alternate routes.
The MTA hopes to send out the workers within the next couple of weeks.
Initially, the ambassadors will begin at high-traffic stations such as Atlantic-Barclay, Grand Central, Times Square, Union Square, Penn Station, Main Street Flushing and 149th Street-Grand Concourse.


More from News 12
1:54
STORM WATCH: Risk of coastal flooding; rain and thunderstorms hit Wednesday morning

STORM WATCH: Risk of coastal flooding; rain and thunderstorms hit Wednesday morning

2:23
Stew Leonard’s considers 2nd attempt at bringing store to Orange

Stew Leonard’s considers 2nd attempt at bringing store to Orange

1:15
Residents at Bridgeport's Greene Homes community to be part of planning process for new complex

Residents at Bridgeport's Greene Homes community to be part of planning process for new complex

2:21
Stamford man recovers from rare Rocky Mountain spotted fever

Stamford man recovers from rare Rocky Mountain spotted fever

2:43
EXCLUSIVE: Bridgeport truck driver whose flatbed was struck in fiery I-95 crash says he’s grateful to be alive

EXCLUSIVE: Bridgeport truck driver whose flatbed was struck in fiery I-95 crash says he’s grateful to be alive

0:53
Bridgeport plans to restore the Perry Memorial Arch

Bridgeport plans to restore the Perry Memorial Arch

0:30
Little Feat to headline Milford’s 50th Oyster Festival

Little Feat to headline Milford’s 50th Oyster Festival

0:41
US provides $3 million relief funding toward reconstructing Fairfield Avenue Bridge in Norwalk

US provides $3 million relief funding toward reconstructing Fairfield Avenue Bridge in Norwalk

0:42
AT&T lauds nearly $500M investment in network infrastructure across Connecticut

AT&T lauds nearly $500M investment in network infrastructure across Connecticut

0:32
'Be careful when you're on your cellphone'. Bridgeport officials relay safety message following pedestrian accidents

'Be careful when you're on your cellphone'. Bridgeport officials relay safety message following pedestrian accidents

0:30
CT lawmakers vote to extend sick days to nearly all workers; bill heads to governor's desk

CT lawmakers vote to extend sick days to nearly all workers; bill heads to governor's desk

1:43
Made in Connecticut: Fresh squeezed juice from Ripe Juice Bar

Made in Connecticut: Fresh squeezed juice from Ripe Juice Bar

Discounts and perks teachers can use all year

Discounts and perks teachers can use all year

Guide: Deals and freebies for health care workers

Guide: Deals and freebies for health care workers

1:43
Saravanaa Bhavan a restaurant serving Indian vegetarian cuisine opens in Stamford

Saravanaa Bhavan a restaurant serving Indian vegetarian cuisine opens in Stamford

Former Bridgeport official pleads guilty to charges related to primaries and election in 2017, 2018

Former Bridgeport official pleads guilty to charges related to primaries and election in 2017, 2018

2:11
Security camera footage shows onset of deadly Stamford house fire

Security camera footage shows onset of deadly Stamford house fire

1:48
'This was a remarkable recovery': I-95 officially operating at full capacity

'This was a remarkable recovery': I-95 officially operating at full capacity

0:36
Sen. Bob Duff recognizes employees who worked on reopening I-95 in Norwalk

Sen. Bob Duff recognizes employees who worked on reopening I-95 in Norwalk

0:20
Bridgeport PD: Pedestrian struck by car on Seaview Avenue

Bridgeport PD: Pedestrian struck by car on Seaview Avenue