Connecticut family impacted by flight cancellations on Southwest Airlines

The airline canceled another 2,300 flights Thursday.

News 12 Staff

Dec 30, 2022, 3:16 AM

Updated 533 days ago

Share:

A Connecticut family trying to get to Denver became victim to the weeklong round of flight cancellations on Southwest Airlines.
The airline canceled another 2,300 flights Thursday.
Bonnie Lindsay dropped her husband and grandson off on Monday for a trip to Denver to help a family member move. But like many customers their plans came to a halt.
When they tried to check in curbside, they learned that their flight had been canceled. They tried to rebook but couldn't through Southwest.
The Lindsays managed to find another option through United Airlines, but one ticket was $1,800 and they would have to fly out of Hartford.
Despite their frustration, the Lindsays were able to get a refund.
More than 13,000 Southwest flights were cancelled in seven days. Southwest Airlines says it expects to resume normal operations on Friday.


More from News 12
2:24
Connecticut prepares for upcoming heat wave next week

Connecticut prepares for upcoming heat wave next week

2:12
Heavy rain clears out tonight; tolerable temperatures Saturday

Heavy rain clears out tonight; tolerable temperatures Saturday

2:33
SILVER LINING: Swimmer from Darien recalls tragic shark attack in Turks and Caicos

SILVER LINING: Swimmer from Darien recalls tragic shark attack in Turks and Caicos

2:35
Supreme Court bump stock ruling won't impact CT ban

Supreme Court bump stock ruling won't impact CT ban

Alex Jones’ personal assets to be sold to pay $1.5B Sandy Hook debt. Company bankruptcy is dismissed

Alex Jones’ personal assets to be sold to pay $1.5B Sandy Hook debt. Company bankruptcy is dismissed

0:14
Police: Goshen man dies after crashing into a tree in Torrington

Police: Goshen man dies after crashing into a tree in Torrington

0:45
Gov. Lamont announced over 26 million for remediation and development to properties across Connecticut

Gov. Lamont announced over 26 million for remediation and development to properties across Connecticut

0:51
 Free jazz concert for Bridgeport seniors to be held next Thursday

Free jazz concert for Bridgeport seniors to be held next Thursday

3:03
'Truly incredible.' Staples High School club 3D prints prosthetics for people in need

'Truly incredible.' Staples High School club 3D prints prosthetics for people in need

0:22
Police: Over 75 pounds of marijuana found during shooting investigation in Milford

Police: Over 75 pounds of marijuana found during shooting investigation in Milford

0:47
Michelle Troconis' family releases statement 2 weeks after her sentencing

Michelle Troconis' family releases statement 2 weeks after her sentencing

0:47
Monroe Congregational Church's 52nd annual Strawberry Festival is this weekend. Here's what you need to know!

Monroe Congregational Church's 52nd annual Strawberry Festival is this weekend. Here's what you need to know!

0:17
Officials: Connecticut diesel tax to rise 3.2 cents in July

Officials: Connecticut diesel tax to rise 3.2 cents in July

0:49
Police: Motorcyclist seriously injured in Newtown crash as motorcycle fatalities rise across the country

Police: Motorcyclist seriously injured in Newtown crash as motorcycle fatalities rise across the country

2:36
Officials: Underground explosion caused closures in downtown Stamford

Officials: Underground explosion caused closures in downtown Stamford

2:50
 Person of interest arrested after explosion at Bridgeport apartment building

Person of interest arrested after explosion at Bridgeport apartment building

0:35
CSP: Stamford man dodged troopers, put CT DOT workers at risk at site of I-95 bridge fire

CSP: Stamford man dodged troopers, put CT DOT workers at risk at site of I-95 bridge fire

1:51
Dan Hurley is staying with UConn, but how much more will they pay him?

Dan Hurley is staying with UConn, but how much more will they pay him?

2:07
Campaign School at Yale University trains next generation of female candidates

Campaign School at Yale University trains next generation of female candidates