HEAT ALERT

Heat, humidity rise in Connecticut; oppressive temperatures last until at least Friday

NYC Transit Riders' Council asks MTA to communicate better with riders

The MTA is being asked to communicate better with its riders. A new report released by the New York City Transit Riders' Council found the transit agency to be inconsistent and confusing when letting

News 12 Staff

Jul 24, 2014, 2:22 AM

Updated 3,618 days ago

Share:

The MTA is being asked to communicate better with its riders.
A new report released by the New York City Transit Riders' Council found the transit agency to be inconsistent and confusing when letting commuters know about service changes.
The report, called "Every Which Way But Direct," was based on surveys taken by members of the council.
The council suggests the MTA place signs in more visible locations and remove them when service disruptions are no longer in effect. The MTA is also being asked to train employees better when updating and informing customers about service disruptions.


More from News 12
1:44
HEAT ALERT: Heat and humidity continue as summer officially begins

HEAT ALERT: Heat and humidity continue as summer officially begins

1:05
How a CT lawmaker is helping an unhoused community living in woods in Stamford during heat wave

How a CT lawmaker is helping an unhoused community living in woods in Stamford during heat wave

2:46
‘People have worked so hard.’ Woman who helped make Juneteenth a national holiday visits New Jersey

‘People have worked so hard.’ Woman who helped make Juneteenth a national holiday visits New Jersey

2:03
Experts want tobacco-like warning labels for social media

Experts want tobacco-like warning labels for social media

0:18
Morning shooting in Bridgeport leaves person seriously injured

Morning shooting in Bridgeport leaves person seriously injured

2:03
‘Incredibly frustrating.’ New law will dramatically speed up wheelchair repairs

‘Incredibly frustrating.’ New law will dramatically speed up wheelchair repairs

1:57
Connecticut communities hold Juneteenth events

Connecticut communities hold Juneteenth events

0:31
Police: Man faces charges for driving with illegal ghost gun in Stratford

Police: Man faces charges for driving with illegal ghost gun in Stratford

0:17
Gas leak repaired in Norwalk, Monroe Street reopens

Gas leak repaired in Norwalk, Monroe Street reopens

2:06
Doctors highlight the importance of using sunscreen, particularly for people of color

Doctors highlight the importance of using sunscreen, particularly for people of color

0:31
Dollar Tree left lead-tainted applesauce pouches on store shelves for weeks after recall, FDA says

Dollar Tree left lead-tainted applesauce pouches on store shelves for weeks after recall, FDA says

0:51
Stamford nonprofit celebrates Juneteenth with music, food and fun

Stamford nonprofit celebrates Juneteenth with music, food and fun

0:29
New Haven hosts bill signing ceremony for expanded child care program

New Haven hosts bill signing ceremony for expanded child care program

1:30
Staying cool: List of Connecticut cooling centers

Staying cool: List of Connecticut cooling centers

9:43:53
12 tips to help keep your pets cool during the dog days of summer

12 tips to help keep your pets cool during the dog days of summer

1:15
Outdoor workers reminded to take precautionary measures during hot temps

Outdoor workers reminded to take precautionary measures during hot temps

2:06
Tara Rosenblum discusses exclusive News 12 investigation 'When Home Hurts'

Tara Rosenblum discusses exclusive News 12 investigation 'When Home Hurts'

2:28
Walt Kane discusses KIYC documentary on New Jersey’s treatment of sex assault survivors

Walt Kane discusses KIYC documentary on New Jersey’s treatment of sex assault survivors

1:02
Senate hearing grills Boeing’s CEO amid safety investigations

Senate hearing grills Boeing’s CEO amid safety investigations

0:25
Police: Woman veered off and hit a man on the sidewalk in Bridgeport

Police: Woman veered off and hit a man on the sidewalk in Bridgeport