Thursday was day two of a three-day public hearing with the Public Utilities Regulatory Authority on local utility companies' response to Tropical Storm Isaias.

PURA is investigating how Eversource and United Illuminating handled their response after Connecticut residents were faced with widespread power outages and damages during Tropical Storm Isaias.

The Farmington Woods general manager was the first of many local leaders and residents to voice their frustrations.

The utility companies faced extreme criticism from Zoom participants. East Hartford Fire Department Chief John Oates called out Eversource for putting first responders at risk.

"This dramatic failure needlessly increased the risk for emergency responders and unnecessarily extended the impact to the citizens," said Oates.

Oates explained the company should have been more prepared eight years after Superstorm Sandy.

Earlier this month Gov. Ned Lamont signed into law the Take Back Our Grid Act aimed at reforming utility companies in the state.

But community members want to see change now.

Friday will be the final day for public comments. Written testimony will also be accepted.